Help us make
technology work
for Hawaiʻi

Responsible for project technical support, administration, management, and level 2 help desk production support of Identity and Access required to access applications.  In addition, this position ensures policies and procedures are being followed within the system and helps to maintain technical documentation.

Responsible for coordinating and supporting projects with various degrees of complexity and scope. Associate Project Managers will assist experienced Project Managers.  May serve dual roles to not only manage projects within authority level, but also be responsible for delivery of services as a result of the scope of assigned projects. Assists in the definition of project scope and objectives, performs business analysis and helps create and maintain comprehensive project documentation. Works in conjunction with project owners to ensure quality service delivery. Strives to maintain and foster successful relationships with internal customers in the organization

Assist with distribution of project tasks and responsibilities to appropriate areas. Ensures that the project team responds to and addresses inquiries and customer requests in a timely manner and  helps coordinate project resources appropriately. Reports and escalates project issues to management as needed.

Responsible for software code development on projects and supporting various development tasks. Primary duties include writing code, analyzing data, integration with OEM applications, documentation, and contributing to the design and implementation of software. Must be team oriented, able to identify high-level functional and technical requirements, interact with project managers to plan project schedules, provide quality assurance review, and be willing to learn new technologies.

Pacxa is looking for an experienced Project Manager to manage multiple, concurrent projects with moderate degree of complexity and scope. Project managers can serve dual roles to not only manage projects but also be responsible for delivery of services, as a result of the scope of assigned projects from business analysis to documentation. Works in conjunction with project owners to ensure quality service delivery.

The Project Manager will ensure the project team responds to and addresses inquiries and customer requests in a timely manner. Also ensures all project resources are appropriately utilized.

Responsible for managing all aspects of delivery and serves as the primary point of contact for identity management projects. Manages projects of varying scale and complexity with cross-functional development teams. Coordinates project activities to include review of business requirements, establish expectations for services requested while developing and executing processes, frameworks, metrics, project plans, defining scope, schedule, deliverables, and resources.

Project managers serve dual roles to not only manage projects but also be responsible for delivery of services as a result of the scope of assigned projects from business analysis to documentation. Works in conjunction with project owners to ensure quality service delivery. Ensures that the project team responds to and addresses inquiries and customer requests in a timely manner and all project resources are appropriately utilized.

Responsible for providing consulting services, including server and desktop virtualization (HyperV, VMware, Citrix, OVMM), storage area network configuration, and Oracle and Microsoft application installation and configuration. Services may also include those related to the design, development and implementation of custom applications using a variety of software products.

Responsible for the ongoing development, deployment, and support of identity management programs. Ensures that end-user needs for access to systems are met in a secure, comprehensive, and cost-effective manner. Primary duties include writing code, analyzing data, integrating identity/access management (IAM) applications, administers IAM components and overall system, and resolves complex system problems.

The Senior Developer identifies business needs, provides project management and hands-on implementation support for new IAM applications. Must be team oriented, able to identify high-level functional and technical requirements, interact with project managers to plan project schedules, provide quality assurance review, and be willing to learn new technologies. Additional duties include architecting/designing software solutions, leading teams of developers (both onshore and offshore), conducting code reviews and developing and enforcing coding standards.

This role performs enterprise level technical analysis, design, installation, maintenance, and modification of client’s computer systems focused on managing user identities and user access to system resources.

The Senior Microsoft 365 Consultant is responsible for discovery, assessment, planning, design, implementation, project management, and technical documentation for enterprise migrations to and support of Microsoft 365 related technologies. This includes core Microsoft infrastructure, identity and authentication services, all supported client endpoints, Office, Exchange, SharePoint, Teams, Intune, Yammer, and Microsoft security and compliance solutions.

Responsible for coordinating the Technicians within Managed Services. Primary duties include the assignment and escalation of support tickets related to technical solutions such as computer desktop and network troubleshooting, updating the ticket’s priority/status, organizing Technician schedules to ensure the schedules are efficient and productive, and following up with clients and team members as necessary. May be called to perform remote troubleshooting on incoming support requests. Investigates and resolves computer software and hardware problems and provides application software testing for standard desktop applications and business unit applications. Candidates need to be able to multi-task, think logically, work in a team, and handle conflict while having excellent communication skills, a customer friendly attitude, and a passion for Hawaiʻi business.

Responsible for providing architectural guidance, consultancy, development of complex, multi-tiered network environments, providing leadership and guidance for assigned Support Team staff to meet established SLAs, project objectives, and customer experience goals. The Technical Team Supervisor is accountable for training, documentation, best practices implementation, and process optimization. This individual is also involved with evaluations, recruitment, hiring, and overall business strategy. Will serve as a resource to assigned team members and offer technical expertise and share knowledge to a range of scenarios. Will be an escalation point for issues that cannot be resolved by the Support Team. May be required to perform Support Team responsibilities as necessary.

Ideal candidate must possess excellent problem-solving and communication skills, must be service-oriented, and demonstrate a passion for technology and servicing Hawaii businesses.