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Responsible for coordinating and supporting projects with various degrees of complexity and scope. Associate Project Managers will assist experienced Project Managers.  May serve dual roles to not only manage projects within authority level, but also be responsible for delivery of services as a result of the scope of assigned projects. Assists in the definition of project scope and objectives, performs business analysis and helps create and maintain comprehensive project documentation. Works in conjunction with project owners to ensure quality service delivery. Strives to maintain and foster successful relationships with internal customers in the organization

Assist with distribution of project tasks and responsibilities to appropriate areas. Ensures that the project team responds to and addresses inquiries and customer requests in a timely manner and  helps coordinate project resources appropriately. Reports and escalates project issues to management as needed.

Pacxa is looking for an experienced Project Manager to manage multiple, concurrent projects with moderate degree of complexity and scope. Project managers can serve dual roles to not only manage projects but also be responsible for delivery of services, as a result of the scope of assigned projects from business analysis to documentation. Works in conjunction with project owners to ensure quality service delivery.

The Project Manager will ensure the project team responds to and addresses inquiries and customer requests in a timely manner. Also ensures all project resources are appropriately utilized.

Responsible for managing all aspects of delivery and serves as the primary point of contact for identity management projects. Manages projects of varying scale and complexity with cross-functional development teams. Coordinates project activities to include review of business requirements, establish expectations for services requested while developing and executing processes, frameworks, metrics, project plans, defining scope, schedule, deliverables, and resources.

Project managers serve dual roles to not only manage projects but also be responsible for delivery of services as a result of the scope of assigned projects from business analysis to documentation. Works in conjunction with project owners to ensure quality service delivery. Ensures that the project team responds to and addresses inquiries and customer requests in a timely manner and all project resources are appropriately utilized.

Responsible for providing consulting services, including server and desktop virtualization (HyperV, VMware, OVMM), storage area network configuration, and Oracle and Microsoft application installation and configuration. Services may also include those related to the design, development, and implementation of custom applications using a variety of software products.

The Senior Microsoft 365 Consultant is responsible for discovery, assessment, planning, design, implementation, project management, and technical documentation for enterprise migrations to and support of Microsoft 365 related technologies. This includes core Microsoft infrastructure, identity and authentication services, all supported client endpoints, Office, Exchange, SharePoint, Teams, Intune, Yammer, and Microsoft security and compliance solutions.

Responsible for coordinating the Technicians within Managed Services. Primary duties include the assignment and escalation of support tickets related to technical solutions such as computer desktop and network troubleshooting, updating the ticket’s priority/status, organizing Technician schedules to ensure the schedules are efficient and productive, and following up with clients and team members as necessary. May be called to perform remote troubleshooting on incoming support requests. Investigates and resolves computer software and hardware problems and provides application software testing for standard desktop applications and business unit applications. Candidates need to be able to multi-task, think logically, work in a team, and handle conflict while having excellent communication skills, a customer friendly attitude, and a passion for Hawaiʻi business.

Responsible for providing architectural guidance, consultancy, development of complex, multi-tiered network environments, providing leadership and guidance for assigned Support Team staff to meet established SLAs, project objectives, and customer experience goals. The Technical Team Supervisor is accountable for training, documentation, best practices implementation, and process optimization. This individual is also involved with evaluations Hawaiʻi, recruitment, hiring, and overall business strategy. Will serve as a resource to assigned team members and offer technical expertise and share knowledge to a range of scenarios. Will be an escalation point for issues that cannot be resolved by the Support Team. May be required to perform Support Team responsibilities as necessary.

Ideal candidate must possess excellent problem-solving and communication skills, must be service-oriented, and demonstrate a passion for technology and servicing Hawaiʻi businesses.